Effective Date: March 25, 2026
At Kriative Tech (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit kriativetech.com, contact us, request our services, or otherwise interact with our website and business.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Kriative Tech is a digital solutions company offering services such as branding, graphic design, printing, website design and development, software development, digital strategy, and related business solutions.
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details in the “Contact Us” section below.
2. Information We Collect
We may collect the following categories of personal information:
a. Information you provide directly
This includes information you voluntarily give to us when you:
- fill out a contact form
- Request a quote
- Send us an email
- Book a consultation
- subscribe to our newsletter or updates
- apply for a job or partnership
- communicate with us through social media, WhatsApp, phone, or other channels
This information may include:
- full name
- email address
- phone number
- company or business name
- project details
- billing or transaction information
- any other information you choose to share with us
b. Information collected automatically
When you visit our website, we may automatically collect certain technical and usage information, including:
- IP address
- browser type and version
- device type
- operating system
- pages visited
- time spent on pages
- referral source
- date and time of access
- other website analytics data
c. Cookies and similar technologies
We may use cookies, pixels, tags, and similar technologies to improve website functionality, understand user behaviour, remember preferences, and support marketing activities where applicable.
3. How We Use Your Information
We may use your information to:
- respond to inquiries and messages
- provide quotations, proposals, and services
- manage projects and client relationships
- process payments and maintain records
- improve our website, services, and user experience
- send updates, service notices, or marketing communications
- Monitor website performance and analytics
- prevent fraud, abuse, or unauthorised access
- comply with legal or regulatory obligations
- protect our rights, users, and business operations
4. Lawful Bases for Processing
Where applicable, we process your personal information on one or more of the following grounds:
- your consent
- the performance of a contract or steps taken at your request before entering into a contract
- compliance with a legal obligation
- our legitimate business interests, where those interests do not override your fundamental rights and freedoms
Under NDPC guidance, consent must be clear and informed, and direct marketing activities generally require consent.
5. Marketing Communications
If you subscribe to receive marketing messages from us, we may send you updates about our services, offers, projects, or business news.
You can opt out of marketing communications at any time by:
- clicking the unsubscribe link in our emails, or
- contacting us directly
Opting out of marketing messages does not affect service-related communications that are necessary for ongoing business relationships or transactions.
6. Cookies
Our website may use cookies for:
- essential website functionality
- performance monitoring
- analytics
- remembering preferences
- marketing or advertising, where applicable
Where required, we will request your consent before placing non-essential cookies on your device. You can also control or disable cookies through your browser settings, although some parts of the website may not function properly.
NDPC guidance requires website owners to make cookie notices conspicuous, explain their purpose clearly, and provide a way to withdraw consent.
7. How We Share Your Information
We do not sell your personal information.
We may share your information only where necessary with:
- employees, contractors, and team members who need it to perform their duties
- trusted service providers such as hosting providers, payment processors, email platforms, analytics providers, CRM tools, or technical support partners
- legal, regulatory, or governmental authorities where required by law
- professional advisers such as lawyers, accountants, or auditors, where necessary
- business partners or vendors involved in delivering a requested service, and only to the extent necessary
All such sharing is subject to appropriate confidentiality, security, and data protection measures where applicable.
8. International Data Transfers
Some of the tools, platforms, or service providers we use may store or process data outside Nigeria. Where this happens, we take reasonable steps to ensure that your information is handled securely and in line with applicable data protection requirements.
9. Data Retention
We keep personal information only for as long as reasonably necessary to:
- fulfil the purpose for which it was collected
- provide services and support
- maintain business and financial records
- resolve disputes
- enforce agreements
- comply with legal, tax, regulatory, or reporting obligations
When information is no longer needed, we will delete, anonymise, or securely dispose of it where appropriate.
10. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- object to certain processing activities
- Request the deletion of your personal information in appropriate circumstances
- Request restriction of processing
- Request transfer or portability of your data where applicable
- Lodge a complaint with a relevant data protection authority
NDPC materials describe data subject rights, including withdrawal of consent, access to relevant information, portability, erasure in appropriate cases, and the right to lodge a complaint.
To exercise any of these rights, please contact us using the details below.
12. Third-Party Links and Services
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.
13. Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from children without appropriate authorisation where required by law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal obligations, or website features. Any updates will be posted on this page with a revised effective date.
We encourage you to review this page periodically.
15. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or how your personal information is handled, please contact us at:
Kriative Tech
Website: kriativetech.com
Email: info@kriativetech.com